Sale/ Final Items
Sale items or items purchased at a discount are final and not eligible for exchange or return. Due to health and safety concerns, socks, beanies, hats, and masks are final sale.
Order Processing:
All domestic orders are handled by the United Postal Service (UPS). You will be emailed a tracking number when your order ships.
Please allow 5–7 business days for processing and handling.
During high-volume periods, such as right after a release or during the holidays, processing times may be delayed to 8–10 business days. However, we always try our best to get items to you in a timely manner.
Please note that if your order has a different billing and shipping address, you may be asked to provide government-issued identification for verification purposes.
Tracking via UPS is sent for every order that has shipped. It is the customer’s responsibility to be aware of when the package is scheduled for delivery. assalii is not responsible for any lost or stolen packages.
Order Cancellation/Changes:
Due to the quick nature of our order fulfillment, we do not allow cancellations or changes once the order has been placed. We will not change items, sizes, or shipping addresses after the order is placed. We kindly ask that you double-check the items in your cart before checking out.
Domestic Exchanges:
Size exchanges will be accepted within 14 days of your package delivery. All tags must be intact, and products must be unworn. If the item is used, the exchange will not be accepted.
Customers are responsible for paying return shipping.
No refunds are offered for returns or exchanges.
International:
Please email assalii.store@gmail.com to receive more information about international exchanges. For international returns, we will offer a store credit code for the value of the item returned, as long as it is unworn and in its original packaging. We do not cover shipping costs and do not allow refunds.
Please note: All sale items purchased through a discount code or promotion are FINAL SALE — not eligible for order changes, returns, or exchanges.